Last updated: 2025-12-04
AVNFi (“we”, “us”, “our”) is a technology and networking services company based in Calgary, Alberta, Canada. We specialize in audio, video, networking, Wi‑Fi, structured wiring, and smart home systems for homes and businesses.
This Privacy Policy explains how we collect, use, and protect personal information when you visit https://avnfi.com or interact with us through our website and related services.
By using this site, you agree to the collection and use of information in accordance with this policy.
Who we are
Website: https://avnfi.com
Business name: AVNFi
Location: Calgary, Alberta, Canada
Contact for privacy inquiries:
Email: contact@avnfi.com
Phone: (403) 888‑2025]
What personal data we collect and why we collect it
1. Information you provide directly
We may collect personal information when you:
- Fill out a contact form or request a quote
- Book or request an appointment
- Subscribe to updates or newsletters
- Leave a comment on the website (if comments are enabled)
- Communicate with us by email, phone, or other channels
This information may include:
- Name
- Email address
- Phone number
- Service address or installation site
- Company name
- Any details you choose to provide about your networking, Wi‑Fi, or AV setup
We use this information to:
- Respond to your inquiries and requests
- Provide quotes, schedule appointments, and deliver services
- Maintain our business records and customer history
- Improve our services and website
2. Comments
If visitors leave comments on the site (where enabled), we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection and security.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture (if any) is visible to the public in the context of your comment.
3. Media
If you upload images to the website (for example, through a form that allows file uploads), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images displayed on the website.
4. Cookies
Cookies are small text files stored on your device to help the site function and remember your preferences.
We may use cookies for:
- Comment convenience
If you leave a comment, you may opt‑in to saving your name, email address, and website in cookies so you don’t have to re‑enter them next time. These cookies typically last for one year. - Login and session management (for admin users or registered users, if applicable)
- When you visit the login page, we may set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we set cookies to save your login information and screen/display preferences.
- Login cookies usually last for two days.
- Screen options cookies may last for up to a year.
- If you select “Remember Me”, your login may persist for about two weeks.
- When you log out, login cookies are removed.
- Content editing
If you edit or publish an article (e.g. as an admin/author), an additional cookie may be saved in your browser. This cookie includes the ID of the article you just edited and typically expires after one day. - Analytics and performance
Like many websites, we may use analytics tools (such as Google Analytics or similar services) to understand how visitors use our site. These tools may set cookies to gather information such as which pages are visited, how long visitors stay, and what type of device or browser is used.
This helps us improve the site and our services.
You can control or delete cookies in your browser settings. Disabling cookies may affect how the site functions for you.
5. Embedded content from other websites
Articles and pages on this site may include embedded content (e.g. videos, images, maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited those websites directly.
These external websites may:
- Collect data about you
- Use cookies
- Embed additional third‑party tracking
- Monitor your interaction with that embedded content (including if you are logged into an account on that third‑party site)
We do not control these third‑party websites, and their privacy practices are governed by their own privacy policies.
6. Log data & technical information
When you visit our website, our servers may automatically record technical information such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website or link
We use this information for security, troubleshooting, and to understand how our website is used.
Who we share your data with
We do not sell your personal information.
We may share personal data with:
- Service providers and partners who help us operate our business and website (for example: website hosting, email delivery, appointment booking, analytics, or payment processing). These providers only receive the information necessary to perform their services and are expected to protect it.
- Technical and security tools, such as automated spam detection services (for example, for comments or contact forms).
- Professional advisors, such as accountants or legal counsel, where necessary for business or legal reasons.
- Authorities or third parties when required by law, such as to comply with a legal obligation, respond to lawful requests, or protect our rights, property, or safety.
If you request a password reset (for applicable user accounts), your IP address may be included in the reset email as part of standard security logging.
How long we retain your data
We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this policy or as required by law.
Examples:
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and automatically approve follow‑up comments instead of holding them in a moderation queue.
- Registered users (if any): For users who register on our website, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except for the username). Website administrators can also see and edit that information.
- Contact form entries, emails, and customer records: We may retain these for as long as needed to provide our services, maintain customer history, comply with legal obligations, and resolve disputes.
When information is no longer needed, we take reasonable steps to delete or anonymize it.
What rights you have over your data
Depending on where you live and the applicable laws, you may have rights regarding your personal information.
If you have an account on this site, or have left comments, or have contacted us through the website, you can request:
- A copy of the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of personal data we hold about you (subject to legal or business record‑keeping requirements)
To make a request, contact us at: [insert your privacy contact email].
We may need to verify your identity before fulfilling your request. Some data may need to be retained for administrative, legal, or security purposes.
Where your data is sent
- Visitor comments and certain form submissions may be checked through an automated spam detection service.
- Data may be processed and stored on servers located outside your province, state, or country, depending on where our hosting providers and service providers operate. These locations may have different data protection laws than your local jurisdiction.
We aim to work with reputable providers who maintain reasonable security measures to protect your information.
How we protect your data
We use reasonable technical and organizational measures to help protect your personal information, including:
- Using reputable hosting and security tools
- Limiting access to personal data to personnel and service providers who need it for business purposes
- Maintaining reasonable safeguards to protect against unauthorized access, use, or disclosure
No method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security, but we strive to protect your information in a commercially reasonable way.
Third‑party links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of other sites, and we encourage you to review their privacy policies.
Children’s privacy
Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so that we can delete it where appropriate.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last updated” date at the top of this page indicates when this policy was last revised.
Significant changes may be highlighted on our website. Your continued use of the site after changes are posted means you accept the updated policy.
Contact us
For questions about this Privacy Policy or how we handle your personal information, you can contact:
AVNFi
Calgary, Alberta, Canada
Email: contact@avnfi.com
Phone: (403)888-2025