What our name on a job actually requires.

Several pages on this site say installers work to our written standards. This is that document. It is what we hold ourselves to in Calgary, and what any partner installing under our design agrees to anywhere else. If you are a customer, this is what you are buying. If you are an installer, this is what you are agreeing to.

Measured, not assumed. Every run.

• Copper is certified, not beeped. Every permanent link is certified on a Fluke Versiv DSX-5000 against the cabling standard, and the report is part of the handover. A tone and a light prove a wire exists. They do not prove it carries what you paid for.
• Fibre is measured end to end. Optical loss with a light source and power meter, per link, written down. An OTDR trace on long runs, spliced runs and anything going in the ground, so there is a record before there is a problem.
• The numbers are handed over. The customer gets the readings, not a promise that it passed. In three years anyone can measure again and see whether something changed.
• Work that fails does not ship. A link that fails certification is corrected and re-tested before sign-off, at the installing party’s cost. This is the condition the whole document exists to protect.

The next person on site should not have to guess.

• Both ends labelled. Every run marked at both ends, strands identified, and a written record of what went where. That record is part of the deliverable.
• Photographed before it closes. Pathways, terminations and equipment locations are photographed before walls, ceilings or enclosures close, and the photos go in the job record.
• Cable treated as the product it is. Pull tension and bend radius respected, pathways shared properly, jackets protected. Damage from a rushed pull does not show on day one. It shows at the worst time later.
• Door access has one non-negotiable. A fail-secure lock never goes in without a mechanical way out: a push bar or push pad that opens the door with no power, no network and no device. Local code and the Authority Having Jurisdiction govern the rest, and we build to what they require.

The business terms, plainly.

• Insurance before the first job. Two million dollars commercial general liability and WCB clearance in your province, certificates provided before work starts and kept current.
• Scope in writing, rate agreed first. Every job has a written scope and an agreed rate before anyone mobilizes. No open-ended day rates on defined work.
• Paid on verified completion. Payment releases when the work passes verification: the readings, the labels and the photos reviewed against the scope. Pass it and payment is not a chase.
• The client relationship is stated up front. Customers AVNFi brings are AVNFi’s clients, and partners do not market to them. It runs both ways: we are Calgary based, we sell design and remote configuration, and we are not chasing your local customers.
• Excavation is its own trade. We do not bore or trench, and we do not ask partners to pretend to. Where a path has to go in the ground, a contractor who does that every day is brought in alongside.

Work with us, either side of it.

Customers: every job we design is built to the standard above, whoever swings the drill. Installers: if this reads like how you already work, we should talk.